1
Use Your Existing Menu
Set up the food, drinks, and prices your concession stand already offers.
Indoor Sports Facility Concession Software
A Busy Facility Shouldn't Mean a Longer Concession Line.
Basketball games. Volleyball tournaments. Back-to-back bookings. When your facility is busy, everyone seems to want concessions at once.
ScoreGrub lets spectators order food and drinks from their phones while your team focuses on preparing orders and getting them ready for pickup.
Keep your existing concession counter. Add mobile ordering throughout your facility.
The Problem
Multiple Courts. One Concession Counter. Too Many People Waiting.
Your facility doesn't slow down just because the concession stand gets busy.
One basketball game finishes. Another is about to start. Families move between courts, players look for a quick snack, and spectators head toward the same concession counter.
Suddenly, your team is taking orders, handling payments, preparing food, answering questions, and trying to serve everyone before the next game begins.
The line grows. The waiting area gets crowded. Some customers stay. Others head back to their courts without buying anything.
Your facility has the customers. The challenge is making it convenient for them to order.
And when every purchase has to begin at the concession counter, that counter becomes the bottleneck.
How ScoreGrub Helps
Give Guests Another Way to Order Without Adding Another Counter.
ScoreGrub makes your concession menu accessible from guests' phones, whether they're in the bleachers, waiting between games, or watching from another court.
They scan a QR code or open your ordering link, browse your menu, and place their order.
Your concession team receives the order, prepares it, and marks it ready for pickup.
The customer comes over when the order is ready.
Your existing walk-up counter stays open for anyone who prefers to order in person.
One concession operation. Two ways for customers to buy.
Less time spent manually taking mobile orders. More focus on preparing and handing them off.
A Simple Way to Add Mobile Ordering
Keep Your Concession Stand. Make It Easier to Reach.
The stand keeps operating. Customers simply have another way to order.
2
Make Ordering Available Around the Facility
Share QR codes or ordering links near courts, bleachers, entrances, seating areas, and the concession stand.
3
Receive, Prepare, and Hand Off
Your team sees incoming orders, prepares them, and marks them ready for pickup.
The Opportunity
Not Every Missed Order Starts With Someone Leaving a Line.
Think about the families already inside your facility.
A parent watching a basketball game might want a drink but doesn't want to miss the final minutes.
A family waiting for the next volleyball match might consider getting food but doesn't know what's available.
Someone sitting several courts away might decide the walk to the concession stand isn't worth it.
These customers haven't abandoned an order.
They never started one.
ScoreGrub puts your concession menu within reach before customers walk over.
Guests can see what's available, decide what they want, and place an order from their phones.
Instead of relying on people to visit the counter just to find out what's for sale, give them a way to buy while they're already enjoying your facility.
More accessible ordering creates more opportunities for concession purchases.
How Guests Use ScoreGrub
From the Court to Pickup.
01
Scan
Guests scan a QR code or open an ordering link from around your facility.
02
Order
They browse your concession menu and place an order from their phone.
03
Prepare
Your concession team receives the order and gets it ready.
04
Pick Up
The customer comes to the concession area when the order is ready.
No app download. No standing in line just to browse the menu or place an order.
Key Benefits
A Better Ordering Experience for a Busy Facility.
Reach Customers Beyond the Counter
Make your concession menu accessible to guests across courts, bleachers, and waiting areas.
Reduce Pressure at the Register
Let mobile customers place orders themselves instead of requiring every transaction to begin with your staff.
Keep Your Team Focused on Fulfillment
Give your team a clearer way to receive, prepare, and hand off mobile orders during busy periods.
Make Between-Game Rushes Easier to Handle
Give guests another way to order when several games or activities finish around the same time.
Keep Your Existing Walk-Up Counter
Add mobile ordering alongside your current concession operation without taking traditional ordering away from customers.
Built for Indoor Sports Facilities
Every Court Has a Schedule. Your Concession Stand Has to Keep Up.
Indoor sports facilities bring together multiple teams, games, and activities under one roof.
Unlike a single game with a predictable halftime rush, your concession operation may serve overlapping schedules throughout the day.
One group is arriving. Another is finishing. Parents are moving between courts. Teams are getting ready for their next game.
And the people who want food and drinks aren't always standing near the concession counter.
ScoreGrub gives guests a way to browse and order from wherever they're watching or waiting, then come over for pickup.
Your facility keeps its existing concession operation while making ordering more accessible across the building.
Built for facilities and events including:
- Indoor basketball facilities
- Volleyball clubs and gyms
- Indoor soccer centers
- Multi-court sports facilities
- Youth sports tournaments
- Wrestling competitions
- Indoor recreation centers
- Sports training facilities
- Gymnasiums and community sports centers
Different sports. Different schedules. One straightforward mobile ordering process.
Built for the People Running It
Your Staff Has More to Do Than Take Orders.
The people behind your concession counter aren't just cashiers.
They're preparing food, restocking drinks, answering questions, organizing pickups, and helping customers get what they need.
During a rush, adding more orders shouldn't mean adding unnecessary steps.
With ScoreGrub, customers handle the ordering portion from their own phones.
Your concession team receives the order, prepares it, marks it ready, and hands it off.
That gives your staff a clear process to follow without forcing every customer through the same ordering point.
Whether your stand is managed by employees, volunteers, or a rotating event crew, the basic workflow stays straightforward.
Your team handles the food. ScoreGrub helps handle the ordering.
Features That Matter
The Tools Your Concession Operation Actually Needs.
QR Code and Link Ordering
Give guests a way to access your concession menu from around the facility.
Mobile Concession Menu
Let customers browse available food, drinks, and pricing before they reach the counter.
Digital Order Management
Give your concession team a clear view of incoming mobile orders.
Order Status
Keep the process organized as orders move from received to ready for pickup.
Flexible Menu Setup
Use the concession items and pricing your facility already offers.
Pickup Workflow
Give mobile customers a straightforward way to collect their orders without first joining the ordering line.
Free Resource
A More Organized Concession Stand Starts With a Better Plan.
Download the Ultimate Concession Stand Starter Kit for practical tools to help organize your concession operation, plan your menu, and prepare for busy event days.
Get the Free Starter Kit- Menu planning
- Suggested pricing
- Combo strategies
- Inventory worksheets
- Volunteer job cards
- Opening checklist
- Game-day workflow
- Line-reduction tips
- End-of-day closeout sheet
FAQ
Can guests order without leaving the game?
Guests can browse the menu and place an order from their phones while watching or waiting around the facility. They come to the concession area to collect their order when it's ready.
Do customers need to download an app?
No. Customers can access your concession menu and place orders through a QR code or link.
Do we need to replace our existing concession counter or register?
No. ScoreGrub adds a mobile ordering option alongside traditional walk-up service. Your existing payment setup and compatibility requirements can be reviewed during implementation.
Can customers order from different courts and seating areas?
Yes. You can share QR codes or ordering links throughout the facility so customers can access your menu without visiting the counter first.
Can our staff manage both mobile orders and walk-up customers?
Yes. ScoreGrub provides a workflow for receiving and preparing mobile orders while your existing walk-up service continues. Your team can organize how those responsibilities are handled during busy periods.
Can we use ScoreGrub for tournaments and different sports?
Yes. ScoreGrub can support concession ordering across different sports and events using your existing menu and ordering workflow.
Your Guests Are Already Here.Make It Easier for Them to Order.
You don't need more customers walking through your doors to make your concession stand easier to access.
Give guests a way to order from their phones.
Give your team a clearer way to prepare and fulfill orders.
And give your facility more opportunities to serve the people already there.
Mobile concession ordering built for busy indoor sports facilities.
Arena photos: Heraklion Indoor Sports Arena by Georgekok-Greece, CC BY-SA 4.0. Volleyball photos via Pexels.